OpenAI has hundreds of contract workers reading your ChatGPT conversations

OpenAI employs hundreds of contract workers who read real ChatGPT user conversations to improve the chatbot's responses, according to a 404 Media investigation. The outlet obtained leaked internal documents and spoke with additional sources. The reviewers rate ChatGPT responses on a scale of one to seven and are tasked with reducing excessive flattery and human-like behavior in the model's output. One reviewer told 404 Media he didn't think users knew that humans were reading their chats. The reviewed prompts back that up: Some conversations included users explicitly asking ChatGPT to keep the contents private. The prompts are anonymized but can still contain sensitive personal data. OpenAI uses a privacy filter but admits it can make mistakes.