ChatGPT partnership helps Skyscanner track evolving travel discovery habits: Neel Ghose
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Skyscanner’s partnership with ChatGPT is helping the travel metasearch platform understand how travellers are using artificial intelligence (AI) to discover destinations, compare prices and plan trips, Neel Ghose, country manager and general manager at Skyscanner, said. The company launched its app within ChatGPT in April, enabling users in India and other markets to search for flights, compare fares and refine travel preferences through conversational prompts in English and other languages. The integration allows travellers to explore flight options through the chatbot rather than relying solely on conventional search methods. Speaking about the partnership, Ghose said it was still early to determine how much travel discovery and booking was being driven by AI.
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