I tried OpenAI's new AI agent at work. Cue the corporate IT headaches.

I attended a training at OpenAI's office in San Francisco recently. It was all about Dots, the company's new AI agent offering. I sat in a room with about 30 other tech journalists, OpenAI PR reps, and a developer rep. Alexander Embiricos, the Dots product lead, popped in too. If you had the correct ChatGPT account, at least a Pro subscription, your Dot was there waiting. Mine was because Business Insider has an enterprise account. I fired mine up and called it alidot, with a cute wise owl as the avatar. Then… we had to think of something to do with our Dot. This is the challenge for a bunch of journalists who are not the most technical people on the planet — even tech journos.