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Wednesday, October 21, 2026Sources checked

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Ask an Advisor: What do you do when a client says 'ChatGPT told me'?

Financial Planning

Ask an Advisor: What do you do when a client says 'ChatGPT told me'?

Picture: Financial Planning

Lately, the advisors vs. AI arms race has fostered both rousing debate and curiosity about where things might go next. As AI becomes more widespread and used for everyday tasks, it's safe to assume that some clients ask the bots their investing questions. When clients come to see Jason Stephens of Evertern Wealth in Naples, Florida, he is prepared, leaning on his 25 years in the industry. "I have seen technology dramatically change how clients access information and make financial decisions," he said in an email. "Artificial intelligence is arguably one of the most significant developments we have seen, and I believe it will fundamentally change our industry for the better." Evolving with the technology means having some expectation that clients will come armed with answers they've gleaned from AI…

This report was first published by Financial Planning. What you see here is a brief excerpt. The full text is theirs.

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